A troubling research trend reveals that incivility at work has steadily risen since 1998 and today 62% of surveyed employees report rude treatment at work at least once a month. Research confirms the adverse impacts of workplace incivility on employees who are treated rudely:
47% work less
66% say their performance declined
78% report their commitment lessened
80% lost productive work time
12% left their jobs because of the rude treatment
Some solutions include not hiring toxic employees in the first place, offering training in effective communications and, above all, having leaders who show respect for employees.